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IMPORTANT INFORMATION – PLEASE REVIEW CAREFULLY
NEW ETA – Late November Delivery
When placing a “Pre-Order” the wording “In Stock” means Available to Sell, The item is NOT physically in stock, hence the required $250 pre-order deposit to reserve a specific size, colour or build. Additional details below
Pricing Update: October 7th, 2021
As has been noted on this page previously, and without exception across the whole of the bike industry, production and shipping costs have risen dramatically since the onset of the global pandemic that crippled production facilities worldwide. Any price increases applied to our own bikes have heretofore been minimal and were applied only to offset the cost increases that were levied by the shipping industry, upon us.
While it is quite possible that the 600% increase in shipping costs will not be permanent, the trickle-down effect on production has meant a substantial cost increase across the board at each phase of production, from sourcing of raw material, through to manufacture and delivery. We have absorbed many of these costs in order to mitigate the effects on our customers, but this will prove unsustainable moving forward. Effective immediately, all RSD bikes will see retail price increases of between 5 and 15%. We will however, honour all current orders and pre-orders that were placed within the previous pricing structure. Only new orders placed from this date, (October 7, 2021) forward will be affected.
In light of the ongoing raw material shortage, and increased costs of components and shipping, we can no longer hold our pricing static. The final sale prices for frames, complete bikes and shipping may be adjusted once we have confirmation that shipments are in transit from overseas.
Finish: Royal Navy & Raw with Clear Coat
27.5+ or 29in Complete: $2999.00 CAD / $2449.00 USD + Shipping
27.5+ or 29in Complete with Dropper: $3299.00 CAD / $2699.00 USD + Shipping
27.5+ Complete Adventure Rigid 4.0: $2699.00 CAD / $2199.00 USD + Shipping
Frame with RSD Alloy Fork Combo: $1099.00 CAD / $949.00 USD + Shipping – SOLD OUT
Frame Only: $849.00 CAD / $749.00 USD + Shipping
Shipping Cost Within Canada’s 10 Provinces:
Complete Bikes – $160 CAD (Added at Checkout)
Frame-Only Option – $90 CAD (Added at Checkout)
Shipping Cost Within the USA’s Lower 48 States:
Complete Bikes – $200 USD (Added at Checkout)
Frame-Only Option – $110 USD (Added at Checkout)
Use of Coupon Codes
Orders for In-Stock Items: Coupon codes may ONLY be used on regular-priced items at the time of the original purchase. Coupon codes are not valid for sale-priced items, and may not be applied retroactively. Cancelled orders that are in process are subject to the $35 administration fee and a 10% restocking fee, so please make sure to have your ducks lined up at the time your order is placed, if you would like to take advantage of a coupon code discount.
Pre-orders ONLY: Should you neglect to enter a coupon code at the time of your pre-order purchase, you will have a grace period of five (5) days to get in touch with us for an adjustment, which will take place once your order is ready to ship. Cancelations are subject to the $35 admin fee. No Exceptions past the 5 days.
When using a coupon code for a Pre-Order, the coupon code is valid for the entire amount of the bike or frame, excluding shipping fees, assembly fees or any Misc items. The full amount of the coupon value will be deducted from the final invoice when the balance is due prior to shipping.
Use of a VPN
We highly recommend that if you currently use a VPN, to please disable it temporarily during the ordering process. Our website requires your location at the time of checkout in order to be processed in the correct currency.
Should you fail to disable your VPN, the site may check you out in the wrong currency. If that occurs, your order will be cancelled and a refund will be issued, minus a $35 administration fee, that will be automatically deducted from the refund.
Use of Visa/Mastercard Pre-Paid or Gift Cards
Whether you are placing a pre-order or simply just an order, the use of gift cards is acceptable but only under these conditions:
Should you need to cancel an order after the fact and require a refund, the refund can ONLY be refunded to the original card number used for the original order. WITHOUT ANY EXCEPTIONS
It cannot be refunded to any other cards or any other form of payments.
Should you need to cancel your order and your refund cannot be refunded to the original card used, the purchase amount paid will be recorded as a credit only towards a future purchase only at www.rsdbikes.com.
Prepaying for an order
While we are happy to accept additional deposits, which are available upon request, or fully prepaid orders, this does not guarantee the price of a bike or the shipping cost. The price may change at any time and while you may have prepaid for your order in advance, should there be a price increase, a balance will be due at the time of shipping.
We will confirm all orders within 24hrs. No orders or sales are binding or final until confirmed by phone or email.
PRE-ORDER DEPOSIT NOTICES
The $250 CAD/USD price is a Pre-Order deposit ONLY. THIS IS NOT THE PRICE OF A COMPLETE BIKE OR FRAME. The Pre-Order Deposit is required in order to secure/reserve a particular size, colour or build. A total of $100 from the $250 Pre-Order Deposit is non-refundable. The remaining balance can be refunded at any time, subject to our Cancellation Policy outlined below.
When placing a Pre-Order, the deposit amount will be deducted from the total price of the bike or frame and the Total Balance, minus any Pre-Order Deposit, will be due prior to shipping.
When placing a Pre-Order, the wording “In Stock” does not mean the product is physically in stock and ready to ship, but instead it refers to having available future inventory to be sold during the Pre-Order Deposit period. It is only physically in stock once the Pre-Order Deposit status has been lifted and the product is posted with the MSRP, as opposed to the Pre-Order Deposit amount.
Pre-Order Fulfilment Notice: All pre-orders must be completed within five (5) business days from first email notice of availability/shipping confirmation. In the event that you cannot make contact with us to arrange full payment to complete your order within such time, your pre-order hold will be released, and your deposit will be refunded, minus applicable fees, by the same method of initial payment.
U.S.A. Only: For U.S. customers located in the Lower 48 States – all taxes, duties and shipping costs are included in the posted price. The bike or frame is delivered with no additional cost.
If you are located outside the Lower 48 States, shipping costs will be added at checkout. Taxes and duties, however, are included in the posted price.
Located in Western Europe? We have negotiated favourable rates, please email us for a shipping quote. firstname.lastname@example.org
Shipments sent outside of Canada or the United States DOES NOT include taxes, VAT, duties, brokerage, ect… . The buyer is responsible for these fees and rates will vary from country to country.
Orders generally ship within 1 to 3 business days and can take from 1 day up to 5 business days to be delivered, based on location:
North America East Coast – 1 to 3 days
North America Central – 2 to 4 days
North America West Coast – 3 to 5 days
For shipping to remote or rural areas within Canada’s 10 Provinces and the Lower 48 States of the U.S.A., a shipping surcharge will apply to any order.
If you are located in a remote or rural location, you may either:
1 – reach out to us before making your purchase to get a quote on the extra shipping charges
2 – place your order online and we will contact you within 24 hours with the surcharge invoice
To date, we’ve only seen surcharges run between $15 to $100, at most.
Outside these shipping areas? Email us for a quote: email@example.com
For all International orders, ONLY the USD price applies. CAD price is for Canadian residents only.
Order cancellations for any reason whatsoever, are subject to a $35 administration fee.
In addition to the administration fee, the $100 non-refundable portion will be deducted from the deposit or a 10% restocking fee, up to a maximum of $250 per order, will apply to ANY order if is cancelled within fifteen (15) calendar days of the original posted shipping date, outlined in the original order confirmation. Unforeseen delays beyond the control of RSD Bikes will not alter or invalidate the schedule of cancellation.
Cancellation at any time will result in item(s) being released back to general stock immediately, to be made available for purchase on the RSD Bikes webstore for the next order(s) in the queue.
By placing this order, you have read and agreed to the terms and conditions outlined above.